Delivery Policy

Article 1 – Purpose of the Delivery Policy

Nomsa & Zodwa is committed to providing customers with a reliable and efficient delivery service. This policy outlines delivery timeframes, shipping conditions, and procedures to ensure a smooth shopping experience.

Article 2 – Delivery Timeframes

Nomsa & Zodwa aims to process and ship all orders within 24 to 48 hours after order confirmation.

Once shipped, orders are typically delivered within 5 to 14 business days.

Delivery times may vary due to factors such as weather conditions, peak periods including sales or holidays, and customs procedures where applicable.

Article 3 – Free Delivery

Nomsa & Zodwa offers free delivery on all orders, regardless of order value or delivery location. This policy is part of our commitment to providing a convenient and customer-friendly shopping experience.

Article 4 – Shipping

Nomsa & Zodwa orders are shipped directly from our supplier. This shipping method allows for efficient processing and helps ensure consistent quality control for each order.

Article 5 – Order Processing

After placing an order, customers receive an order confirmation email with purchase details.

Orders are processed and dispatched within 24 to 48 hours.

Once shipped, a confirmation email with a tracking number will be sent.

Article 6 – Order Tracking

A tracking number is provided for all orders. This tracking information allows customers to follow the progress of their shipment via the carrier’s tracking system.

Article 7 – Customer Service

For questions regarding orders or delivery, customers may contact our customer service team at:

Info@nomsa&zodwa.com

We aim to respond to all inquiries in a timely and professional manner.

Article 8 – Limitations and Exceptions

While Nomsa & Zodwa makes every effort to meet stated delivery timeframes, delays may occur due to circumstances beyond our control, including customs inspections, adverse weather conditions, or force majeure events.

Nomsa & Zodwa cannot be held responsible for such delays and appreciates customer understanding in these situations.

Article 9 – Conclusion

Nomsa & Zodwa strives to provide a dependable online shopping experience with clear delivery terms and reliable service.

For further information regarding delivery, please contact us at Info@nomsa&zodwa.com.